gadjee Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how gadjee collects, stores, and uses your information.
gadjee ("we", "us", or "the platform") treats your privacy as its highest priority. When you register, log in, or use our services on gadjee, you are agreeing to the data collection and use practices described in this privacy policy. Please read this document carefully and contact us if you have any questions.
What Information We Collect
To create an account on gadjee and use our services, you are required to provide certain personal information. We collect information from two main sources — information you provide directly, and information collected automatically while you use the site.
1.1 Information You Provide Directly
We collect the following information during registration and account management:
- Full name and date of birth (for age verification — accounts are approved for users aged 21 and above only)
- Email address and mobile number
- Residential address
- Payment information (such as bKash, Nagad, Rocket, or Upay account numbers)
- Government-issued documents for identity verification (when required)
- Messages and information shared when contacting us
1.2 Information Collected Automatically
The following information may be collected automatically while you use gadjee:
- IP address and device type
- Browser type and version
- Operating system information
- Time of visit, pages viewed, and time spent on the site
- Cookie and session data (see the section below for details)
- Gaming activity log data
We never store your full payment card number or PIN. All financial information is processed in encrypted form.
How We Use Your Information
gadjee uses collected information only for lawful and specific purposes. We never sell your personal information to third parties without your permission.
Account Management
Information is used to create, manage, and secure your account. This includes age verification and identity confirmation.
Financial Transactions
Information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to verify transactions.
Customer Support
Your information is used to resolve your questions and issues and to provide 24/7 live chat support.
Security and Fraud Prevention
Information is used to detect illegal activity, fraud, and multiple accounts, and to ensure the security of the platform.
Promotions and Offers
Information may be used to send you relevant bonuses and offers based on your gaming preferences. You can opt out of these communications at any time.
Service Improvement
Information is used to improve the overall gadjee experience, develop new features, and analyse platform performance.
Sharing Information with Third Parties
gadjee protects your personal information with the utmost care. We may share information with third parties only in the limited circumstances described below and in strict compliance with security guidelines:
3.1 Payment Processors
The minimum information necessary to complete financial transactions via bKash, Nagad, Rocket, and Upay is shared. These organisations operate under their own privacy policies.
3.2 Technology Service Providers
Limited information may be shared with trusted service providers (such as server hosting and cybersecurity) for the technical operation of the site. They are contractually bound to maintain the confidentiality of the information.
3.3 Legal Obligations
Information may be disclosed when required to comply with a court order, regulatory authority directive, or applicable law.
3.4 Fraud Prevention
Information necessary for the investigation of illegal activity or fraud may be shared with the relevant authorities.
Outside the reasons listed above, gadjee never sells, rents, or commercially transfers your information to third parties.
Cookies and Tracking Technologies
gadjee uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the site. Cookies are small text files stored on your device.
4.1 Cookies We Use
- Essential cookies: Necessary for site login, session management, and security — these cannot be disabled.
- Functional cookies: Used to remember your preferences, language settings, and login information.
- Analytics cookies: Help improve services by analysing how the site is used.
- Security cookies: Used to detect and prevent fraud and to keep your account secure.
4.2 Cookie Controls
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause certain important site features to stop working, such as login and financial transactions.
Data Security Measures
gadjee applies industry-standard security measures to keep your personal information safe. Our platform operates in a secure and reliable environment.
- SSL Encryption: All data transfers on the site are encrypted using SSL/TLS technology, which prevents third-party access.
- Firewall Protection: Our servers are protected by advanced firewall technology.
- Restricted Access: Only authorised personnel can access personal information, and only for required tasks.
- Regular Audits: Our security measures are reviewed and updated on a regular basis.
- Two-Factor Authentication: An additional verification layer is used to prevent unauthorised access to your account.
- Data Backup: Your information is stored in secure backups so that it is not lost in the event of a technical issue.
However, 100% security on the internet cannot be guaranteed. You are advised not to share your account password with anyone and to contact us immediately if you notice any suspicious activity.
Data Retention Period
gadjee retains your information only for as long as necessary. Information is held in accordance with the following policy:
- While the account is active: all account information is retained.
- After account closure: information necessary to meet legal and regulatory requirements may be kept for a specified period.
- Financial transaction records: retained for a specified period in accordance with financial regulations.
- Once the retention period ends, information is securely deleted or anonymised.
Your Rights Regarding Your Information
As a gadjee user, you have the following rights over your personal information:
Right to Access
You may request to know what information we hold about you. We will provide the information within a reasonable timeframe.
Right to Rectification
If any of your information is incorrect, you may request a correction. Please let us know by providing the accurate information.
Right to Erasure
In certain circumstances, you may request that your information be deleted — however, it may not be possible to delete all information if legal obligations apply.
Withdrawal of Marketing Communications
If you do not wish to receive promotional emails or messages, you may withdraw your consent at any time. Messages relating to essential services may still be sent.
To exercise any of the above rights, contact our support team — via 24/7 live chat or by email at [email protected].
Protection of Minors
gadjee provides services only to users aged 21 and above. We do not knowingly collect information from any minor. Age verification is in place at the time of registration.
If we become aware that a minor has created an account, the account will be closed immediately and the associated information will be deleted. If you are aware of an account belonging to a minor, please notify us at [email protected].
About Third-Party Services
gadjee offers games from a number of providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming, among others. These game providers operate under their own privacy policies.
Payment partners bKash, Nagad, Rocket, and Upay also operate under their own privacy policies. Please visit their respective platforms to review their privacy policies.
gadjee is not responsible for the data protection practices of third parties. Please review their policies before using their services.
Changes to This Policy
gadjee reserves the right to revise this privacy policy at any time. If any significant changes are made, we will endeavour to inform you in the following ways:
- By publishing a notice on the website
- By sending a message to your registered email address
- By updating the "Last updated" date at the top of this page
If you continue to use gadjee after any changes, you will be considered to have accepted the updated privacy policy. You are therefore advised to visit this page periodically.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our support team is always ready to assist you.
Live Chat Support
Get instant assistance via 24/7 live chat in Bengali. Our team is available around the clock at your service.
Email Support
For detailed privacy-related requests, email us at: [email protected] — we will do our best to respond promptly.
Visit our legal pages for more information
Learn about our terms and conditions, responsible gaming policy, and frequently asked questions